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ISL Online

ISL Online is a remote desktop and remote support software provider founded in 2001 in Ljubljana, Slovenia, with its first ISL Light product released in 2003. Developed within the XLAB group (led by CEO Gregor Berginc) and offered in both cloud and fully self-hosted (on-premise) deployment models, ISL Online serves IT professionals, helpdesks, and MSPs in over 100 countries with AES 256-bit encryption, ISO/IEC 27001 certification, two-factor authentication, and session recording. In September 2025, ISL Online was acquired by PDQ, a US-based endpoint management and IT automation vendor, following a prior 2024 technology partnership between the two companies; ISL Online continues to operate as a standalone product and as a built-in feature within PDQ Connect.
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63
C - Verified
Product Quality
68
Market Reputation
46
Community Sentiment
50
Customer Experience
58
Technical Credibility
64
Value for Money
72
Innovation & Vision
100
Buying Safety
43
AI model visibility: 30
Claude
Top pick
30 of 30 prompts
Gemini
Top pick
30 of 30 prompts
ChatGPT
Top pick
30 of 30 prompts
Community signals: 20
App Store
Neutral
69
Capterra
Positive
74
Clutch
Neutral
50
DEV Community
Neutral
47
G2
Positive
76
Gartner Peer Insights
Neutral
59
GitHub Discussions
Negative
44
Glassdoor
Neutral
55
Hacker News
Neutral
47
PeerSpot
Neutral
66
Play Store
Neutral
67
Product Hunt
Neutral
50
Quora
Neutral
53
Reddit
Neutral
56
Software Advice
Positive
70
Spiceworks
Neutral
65
Stack Overflow
Neutral
46
TrustPilot
Neutral
50
TrustRadius
Positive
76
YouTube
Neutral
51
Evidence checkpoints: S3
SOC2 Type II Certification
ISO 27001 Certification
GDPR / Data Processing Agreement Published
Third-Party Penetration Test or Bug Bounty Program
Public Status / Uptime Page
Published SLA Terms
Gartner / Forrester Analyst Position
Cloud or Software Marketplace Listing
Technology Partner Certification
Public API Documentation
Transparent Pricing Page
Public Changelog / Release Notes
Verified Named Client Case Studies
Public Help Centre / Knowledge Base
What buyers are saying
Good multi-platform and mobile support (iOS/Android)
G2
Competitive pricing for SMB/MSP use cases
TrustRadius
Flexible cloud or fully self-hosted (on-premise) deployment
TrustPilot