Home›itsm›Jira Service Management
JS

Jira Service Management

Jira Service Management is Atlassian's IT service management product, built on the widely used Jira platform and tightly integrated with Confluence and the broader Atlassian ecosystem. Atlassian was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar and trades on Nasdaq under the ticker TEAM.
itsmitsmsaasatlassian🔗 www.atlassian.com/software/jira/service-management
84
A - Excellent
Product Quality
78
Market Reputation
76
Community Sentiment
80
Customer Experience
70
Technical Credibility
76
Value for Money
70
Innovation & Vision
100
Buying Safety
100
Claim Profile →
AI model visibility: 30
Claude
Top pick
30 of 30 prompts
Gemini
Top pick
30 of 30 prompts
ChatGPT
Top pick
30 of 30 prompts
Community signals: 20
App Store
Neutral
50
Capterra
Positive
80
Clutch
Neutral
50
DEV Community
Neutral
68
G2
Positive
75
Gartner Peer Insights
Neutral
69
GitHub Discussions
Neutral
67
Glassdoor
Positive
74
Hacker News
Neutral
62
PeerSpot
Positive
73
Play Store
Neutral
45
Product Hunt
Neutral
50
Quora
Neutral
56
Reddit
Neutral
64
Software Advice
Positive
73
Spiceworks
Neutral
55
Stack Overflow
Neutral
66
TrustPilot
Neutral
48
TrustRadius
Positive
77
YouTube
Neutral
58
Evidence checkpoints: S3
✓SOC2 Type II Certification
✓ISO 27001 Certification
✓GDPR / Data Processing Agreement Published
✓Third-Party Penetration Test or Bug Bounty Program
✓Public Status / Uptime Page
✓Published SLA Terms
✓Gartner / Forrester Analyst Position
✓Cloud or Software Marketplace Listing
✓Technology Partner Certification
✓Public API Documentation
✓Transparent Pricing Page
✓Public Changelog / Release Notes
✓Verified Named Client Case Studies
✓Public Help Centre / Knowledge Base
What buyers are saying
“Deep Jira/Confluence integration”
G2
“Deep Jira/Confluence integration”
Software Advice
“Transparent, tiered pricing with free tier”
Play Store