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Microsoft Dynamics 365

Microsoft Dynamics 365 is Microsoft's cloud-based enterprise CRM and ERP suite, unifying prior product lines (Dynamics CRM, AX, NAV, GP, SL) into a single Dynamics 365 brand launched in 2016. It is not an independent company but a major product line within Microsoft Corporation (Nasdaq: MSFT, founded 1975), spanning Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain, and Commerce applications built on the Microsoft Power Platform and Dataverse, with deep integration into Microsoft 365, Teams, and Azure/Copilot AI. Dynamics 365 is consistently named a Leader in Gartner's Magic Quadrant for Sales Force Automation Platforms and competes directly with Salesforce at the enterprise tier.
crmcrmerpenterprise-software🔗 dynamics.microsoft.com
86
A - Excellent
Product Quality
90
Market Reputation
93
Community Sentiment
76
Customer Experience
76
Technical Credibility
92
Value for Money
58
Innovation & Vision
100
Buying Safety
86
AI model visibility: 30
Claude
Top pick
30 of 30 prompts
Gemini
Top pick
30 of 30 prompts
ChatGPT
Top pick
30 of 30 prompts
Community signals: 20
App Store
Neutral
57
Capterra
Positive
80
Clutch
Neutral
62
DEV Community
Neutral
51
G2
Positive
75
Gartner Peer Insights
Positive
83
GitHub Discussions
Neutral
54
Glassdoor
Neutral
69
Hacker News
Neutral
46
PeerSpot
Positive
81
Play Store
Neutral
57
Product Hunt
Negative
44
Quora
Neutral
62
Reddit
Neutral
53
Software Advice
Positive
75
Spiceworks
Neutral
61
Stack Overflow
Neutral
57
TrustPilot
Negative
39
TrustRadius
Positive
75
YouTube
Neutral
59
Evidence checkpoints: S3
SOC2 Type II Certification
ISO 27001 Certification
GDPR / Data Processing Agreement Published
Third-Party Penetration Test or Bug Bounty Program
Public Status / Uptime Page
Published SLA Terms
Gartner / Forrester Analyst Position
Cloud or Software Marketplace Listing
Technology Partner Certification
Public API Documentation
Transparent Pricing Page
Public Changelog / Release Notes
Verified Named Client Case Studies
Public Help Centre / Knowledge Base
What buyers are saying
Extensive Power Platform low-code extensibility
YouTube
Consistent Gartner Leader recognition
Gartner Peer Insights
Copilot AI embedded across sales and service workflows
Glassdoor