Microsoft Dynamics 365 is Microsoft's cloud-based enterprise CRM and ERP suite, unifying prior product lines (Dynamics CRM, AX, NAV, GP, SL) into a single Dynamics 365 brand launched in 2016. It is not an independent company but a major product line within Microsoft Corporation (Nasdaq: MSFT, founded 1975), spanning Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain, and Commerce applications built on the Microsoft Power Platform and Dataverse, with deep integration into Microsoft 365, Teams, and Azure/Copilot AI. Dynamics 365 is consistently named a Leader in Gartner's Magic Quadrant for Sales Force Automation Platforms and competes directly with Salesforce at the enterprise tier.