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ServiceNow

ServiceNow is a cloud-based enterprise platform that helps organizations digitize and automate workflows across IT, employee, and customer functions. Best known for IT Service Management (ITSM) and IT Operations Management (ITOM), the Now Platform has expanded into HR service delivery, customer service management, security operations, and low-code app development. Publicly traded on the NYSE (NOW), ServiceNow serves a large share of the Fortune 500 and is consistently recognized as a leader in enterprise workflow automation.
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84
A - Excellent
Product Quality
88
Market Reputation
92
Community Sentiment
74
Customer Experience
70
Technical Credibility
93
Value for Money
62
Innovation & Vision
100
Buying Safety
93
AI model visibility: 30
Claude
Top pick
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Gemini
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ChatGPT
Top pick
30 of 30 prompts
Community signals: 20
App Store
Neutral
56
Capterra
Positive
84
Clutch
Neutral
50
DEV Community
Neutral
69
G2
Positive
79
Gartner Peer Insights
Positive
83
GitHub Discussions
Positive
76
Glassdoor
Positive
73
Hacker News
Neutral
61
PeerSpot
Positive
82
Play Store
Neutral
50
Product Hunt
Neutral
50
Quora
Neutral
68
Reddit
Neutral
63
Software Advice
Positive
78
Spiceworks
Neutral
62
Stack Overflow
Neutral
68
TrustPilot
Neutral
58
TrustRadius
Positive
81
YouTube
Neutral
66
Evidence checkpoints: S3
SOC2 Type II Certification
ISO 27001 Certification
GDPR / Data Processing Agreement Published
Third-Party Penetration Test or Bug Bounty Program
Public Status / Uptime Page
Published SLA Terms
Gartner / Forrester Analyst Position
Cloud or Software Marketplace Listing
Technology Partner Certification
Public API Documentation
Transparent Pricing Page
Public Changelog / Release Notes
Verified Named Client Case Studies
Public Help Centre / Knowledge Base
What buyers are saying
Extensive integration ecosystem
Reddit
Extensive integration ecosystem
Reddit
Extensive integration ecosystem
Reddit