S

Slack

Slack is a business messaging and collaboration platform built around persistent channels, direct messages, huddles (audio/video), and Canvas documents, with a large third-party app ecosystem via the Slack Platform API. Acquired by Salesforce in 2021 for $27.7 billion, Slack is generally credited with popularizing the modern team-chat category that Microsoft Teams and Google Chat later followed. It competes primarily on developer-friendliness, UX, and its App Directory ecosystem rather than on native voice/video breadth.
collaborationTeam ChatBusiness MessagingEnterprise Collaboration🔗 slack.com
79
B - Good
Product Quality
77
Market Reputation
66
Community Sentiment
65
Customer Experience
72
Technical Credibility
80
Value for Money
61
Innovation & Vision
100
Buying Safety
93
AI model visibility: 30
Claude
Top pick
30 of 30 prompts
Gemini
Top pick
30 of 30 prompts
ChatGPT
Top pick
30 of 30 prompts
Community signals: 20
App Store
Neutral
52
Capterra
Neutral
68
Clutch
Neutral
62
DEV Community
Positive
72
G2
Positive
78
Gartner Peer Insights
Negative
40
GitHub Discussions
Positive
78
Glassdoor
Neutral
62
Hacker News
Neutral
62
PeerSpot
Neutral
68
Play Store
Neutral
52
Product Hunt
Neutral
60
Quora
Neutral
58
Reddit
Neutral
46
Software Advice
Positive
70
Spiceworks
Neutral
55
Stack Overflow
Neutral
68
TrustPilot
Negative
30
TrustRadius
Neutral
65
YouTube
Neutral
62
Evidence checkpoints: S3
SOC2 Type II Certification
ISO 27001 Certification
GDPR / Data Processing Agreement Published
Third-Party Penetration Test or Bug Bounty Program
Public Status / Uptime Page
Published SLA Terms
Gartner / Forrester Analyst Position
Cloud or Software Marketplace Listing
Technology Partner Certification
Public API Documentation
Transparent Pricing Page
Public Changelog / Release Notes
Verified Named Client Case Studies
Public Help Centre / Knowledge Base
What buyers are saying
Still regarded as best-in-class chat UX by many long-time users
Reddit
Still regarded as best-in-class chat UX by many long-time users
Reddit
Still regarded as best-in-class chat UX by many long-time users
Reddit