Home›itsm›TeamDynamix
T

TeamDynamix

TeamDynamix is a cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform, co-founded in 2001 by Andrew Graf and best known for its strong presence among higher education institutions, alongside a growing base of enterprise, healthcare, and public-sector customers. The no-code/low-code platform combines ticketing, ITIL-aligned service management, and project/portfolio management with an integration platform (iPaaS) in a single system, differentiating it from point-solution ITSM competitors. Privately held and backed by Level Equity and K1 Investment Management, TeamDynamix appointed technology veteran Rod Mathews as CEO in April 2025 to lead its next growth phase.
itsmitsmppmhigher-education🔗 www.teamdynamix.com
62
C - Verified
Product Quality
74
Market Reputation
64
Community Sentiment
52
Customer Experience
72
Technical Credibility
60
Value for Money
64
Innovation & Vision
100
Buying Safety
50
AI model visibility: 30
Claude
Top pick
30 of 30 prompts
Gemini
Top pick
30 of 30 prompts
ChatGPT
Top pick
30 of 30 prompts
Community signals: 20
App Store
Neutral
57
Capterra
Positive
73
Clutch
Neutral
50
DEV Community
Neutral
50
G2
Neutral
66
Gartner Peer Insights
Neutral
58
GitHub Discussions
Negative
34
Glassdoor
Positive
76
Hacker News
Negative
34
PeerSpot
Neutral
64
Play Store
Neutral
55
Product Hunt
Negative
29
Quora
Negative
35
Reddit
Neutral
55
Software Advice
Neutral
61
Spiceworks
Neutral
63
Stack Overflow
Negative
40
TrustPilot
Neutral
50
TrustRadius
Neutral
64
YouTube
Negative
44
Evidence checkpoints: S3
✕SOC2 Type II Certification
✕ISO 27001 Certification
✓GDPR / Data Processing Agreement Published
✕Third-Party Penetration Test or Bug Bounty Program
✓Public Status / Uptime Page
✕Published SLA Terms
✓Gartner / Forrester Analyst Position
✕Cloud or Software Marketplace Listing
✕Technology Partner Certification
✓Public API Documentation
✕Transparent Pricing Page
✓Public Changelog / Release Notes
✓Verified Named Client Case Studies
✓Public Help Centre / Knowledge Base
What buyers are saying
“Responsive, highly-rated customer support”
Reddit
“Responsive, highly-rated customer support”
Reddit
“Responsive, highly-rated customer support”
Reddit