TOPdesk is a Dutch IT service management (ITSM) and enterprise service management software company founded by Wolter Smit and Frank Droogsma, focused on making service management "simple to use" for mid-sized organizations across IT, facilities, and HR. Headquartered in Delft with more than 700-2,000+ employees across offices in over ten countries, TOPdesk primarily serves healthcare, higher education, and government sectors in addition to general enterprise customers. The company has been named a Gartner Peer Insights Customers' Choice for ITSM and consistently earns high satisfaction scores from its European customer base.